Ardoq’s 2024 Wrapped: Top Innovations That Shaped Our Year

As 2024 comes to a close, we’re taking a moment to reflect on our progress and the lessons we’ve learned. This year, we’ve been laser-focused on our mission: helping organizations move faster, cut through complexity, and deliver real business value.

From our new Celonis partnership to acquiring ShiftX and boosting our AI capabilities, we’ve spent 2024 building tools that solve real problems—tools that simplify workflows, improve visibility, and help teams make better decisions faster.

If you couldn’t make the 2024 Wrapped: Key Innovations and What’s Next in 2025 webinar or just need the highlights, here’s a quick look at the innovations we’re proud to have delivered this year—and how they’re driving real impact for our customers.

Jump to an Innovation:

AI-Powered Enterprise Architecture
AI-Powered Reference Suggestions
One-Click AI Visualizations (Beta)
AI-Powered Component Descriptions
AI-Powered Best Practice Assistant 

Usability
Viewpoint Builder
Component Overview Page
Advanced Permissions Control

Focused Investments in Business Process Transformation 
ShiftX Acquisition
Celonis Partnership
SAP Signavio® Integration
Business Process Management Solution

Integrations and Solutions
New and Improved Integrations
5 New Out-of-the-Box Solutions

Explore Further: Watch the Webinar

AI-Powered Ardoq is Here 

Make smarter decisions faster with conversational and generative AI.

1. AI-Powered Reference Suggestions

Manual connections in Enterprise Architecture are slow and prone to mistakes. That’s why we built AI-Powered References—to help you save time, reduce errors, and focus on what really matters: driving strategic decisions.

What It Does:
AI-Powered References automatically scan your data, find relevant connections, and allow you to link components in one click. Instead of spending hours manually mapping out systems and processes, the AI creates a clear picture in minutes.

How You’d Use It:
Let’s say you’re planning a system upgrade. You need to figure out how the change will affect your applications, technologies, and processes. Normally, this means digging through spreadsheets and diagrams, hoping you don’t miss a connection. With AI-powered references, the tool does this work for you. It identifies all the relationships in your system, builds a reliable model, and frees you up to focus on how this upgrade will add value to the business.

The Bottom Line:
AI-driven modeling simplifies your work, boosts accuracy, and helps you make better decisions faster. It’s one more way we’re helping you spend less time on grunt work and more time solving real problems. Learn more about effortlessly generating AI references.

2. One-Click AI Visualizations (Beta)

Creating visualizations can be time-consuming and repetitive. That’s why we reimagined our AI Visualizations to make it even easier to simplify complex data and turn it into clear, insightful, and shareable information, allowing your team to collaborate and take action.

What It Does:
With just one click, the tool analyzes your data and generates clean, insightful visualizations tailored to your needs. These aren’t just pretty charts—they’re actionable viewpoints designed to cut through complexity and highlight what matters most.

How You’d Use It:
Imagine you need to present a business case for retiring an outdated application. Instead of manually configuring views from scratch, simply type a question or select a predefined query. With just one click, Ardoq's AI will generate tailored visual insights in seconds, providing a polished visualization showing how the application connects to other systems, the costs involved, and potential savings. You can easily share this with your team or stakeholders, resulting in effective collaboration and easier decisions.

The Bottom Line:
One-Click AI Visualizations save time, remove the guesswork, and help you tell the story behind your data. It’s a faster, smarter way to drive alignment and action across your team. Learn more about how to generate insightful visualizations in one click with the help of AI.

3. AI-Powered Component Descriptions
 

Effortlessly generate component descriptions with a single click in your surveys or workspace.

Drafting clear and detailed component descriptions can be time-consuming, especially when working on complex projects or managing numerous updates. That’s why we introduced AI-Powered Component Descriptions. This feature helps you create tailored, informative descriptions for your components directly within surveys or workspaces—saving time and improving accuracy.

What It Does: 
AI-Powered Component Descriptions automatically generate detailed descriptions for components in surveys and workspaces. The AI adapts to the context of your work, ensuring the descriptions are clear, relevant, and ready to use. Whether you’re modeling processes, managing stakeholder input, or updating workspaces, this feature helps streamline your efforts and drive better outcomes.

How You’d Use It: 
Imagine you’re setting up a survey to gather feedback on a critical IT project. Instead of crafting component descriptions manually, your survey respondents would simply click “Generate” within the survey interface. The AI instantly drafts descriptions tailored to the context of each component, saving precious time. The output can be used as-is, or it can be refined further. Similarly, in workspaces, you can update components with AI-generated descriptions, ensuring consistency and clarity across your models.

The Bottom Line:
AI-Powered Component Descriptions take the guesswork out of manually inputting data, helping you save time, model faster, and deliver more value. Whether in surveys or workspaces, this feature empowers you to focus on what matters most: driving impactful outcomes for your organization.

Learn more about how to create component descriptions with a single click directly from your survey or workspace.

4. AI-Powered Best Practice Assistant
 

Gain expert advice on Ardoq’s best practices and use cases with our conversational assistant.

Getting reliable guidance on best practices and use cases shouldn’t be a challenge, especially when you need quick, accurate answers to move your work forward. The AI-Powered Best Practice Assistant delivers fast, reliable insights to help you take action quickly and effectively. Designed to streamline your work, this tool provides the guidance you need to solve challenges and achieve better outcomes.

What It Does: 
The AI-Powered Best Practice Assistant delivers expert guidance on Ardoq's features, best practices, and solutions. Trained extensively using the Ardoq Help Center, it provides precise and actionable advice in seconds. Whether you’re configuring a workspace, exploring advanced modeling techniques, or seeking best practices for Enterprise Architecture, this tool ensures you have the information you need to succeed.

How You’d Use It: 
Imagine facing a challenge and needing quick, reliable guidance. Instead of searching through documentation or waiting for support, you can simply type your query into the AI-Powered Best Practice Assistant and receive tailored advice instantly. It offers guidance for various scenarios, ranging from identifying IT cost savings opportunities and modeling relationships between applications and business capabilities to creating dashboards in Ardoq. With clear and actionable insights, the assistant helps you work efficiently and your projects move seamlessly.

The Bottom Line:
With the AI-Powered Best Practice Assistant, you can save time, model smarter, and focus on achieving impactful results. Discover how the AI-Powered Best Practice Assistant can transform your workflow. 

Big Investments in Usability

Making every interaction faster, simpler, and friction-free.

5. Viewpoint Builder

Accessing and visualizing critical data can often feel overwhelming, especially when managing large datasets or navigating complex dependencies. That’s why we’ve introduced an entirely new approach to data exploration and visualization, designed to simplify the process and bring insights to your fingertips. The Viewpoint Builder acts like a set of LEGO blocks for your data, letting you assemble tailored views piece by piece to create exactly what you need—quickly and intuitively. 

What It Does: 
The Viewpoint Builder offers a faster and more effective way to interact with your data. Like putting together LEGO pieces, you can select specific components, relationships, and filters to create tailored views that deliver actionable insights. Plus, you can save, share, and reuse these viewpoints to ensure consistency and promote collaboration across your teams. 

How You’d Use It: 
Imagine you’re preparing for a meeting where you need to highlight how IT capabilities align with business objectives. Instead of spending hours sorting through data or creating visuals from scratch, you use the Viewpoint Builder to quickly generate a focused view of the relevant data. You can save this view for future use or share it with stakeholders, ensuring clarity and alignment across your organization.

The Bottom Line:
The Viewpoint Builder simplifies how you access and use your data. With faster performance, customizable filters, and easy sharing, it enables smarter and quicker decision-making. Whether you’re analyzing risks, mapping dependencies, or creating roadmaps, this feature gives you full control over your data insights. Learn more about the Viewpoint Builder.

6. Component Overview Page

Search less and find more with auto-populated component spaces.

Finding the right information in large systems can be daunting. That’s why we’ve introduced the Component Overview Page—a dedicated, auto-populated space that makes accessing critical component details faster and easier.

What It Does:
Each component now has a dedicated, auto-populated space where all related information is neatly organized. The Component Overview Page consolidates essential details like ownership, status, end-of-life information, and dependencies into a single, intuitive view. It’s tailored to reduce noise and focus on what matters most, serving as both a direct access point to actionable data and a launching pad for exploring related visualizations.

How You’d Use It:
Imagine you’re evaluating an application for decommissioning. Previously, you might have spent hours navigating multiple systems to gather the required details. With the Component Overview Page, all critical information—such as dependencies, lifecycle status, and related risks—is at your fingertips in one view. From there, you can dive deeper into visualizations or take immediate action, saving valuable time.

The Bottom Line:
The Component Overview Page simplifies navigation and keeps critical details within reach, helping you act on insights faster. It’s designed to streamline workflows and boost productivity across your team.

7. Advanced Permissions Control

Protect sensitive data while keeping collaboration effortless.

Managing who can see and edit data shouldn’t slow down your work—or put sensitive information at risk. That’s why we updated our permissions model to give you more control while maintaining seamless collaboration across teams.

What It Does:
The new permissions model provides precise, granular controls for managing access to information. You can decide exactly who gets to view or edit specific data, ensuring sensitive information stays protected without blocking collaboration.

How You’d Use It:
Suppose you’re working on a cross-functional project that involves sensitive financial or security data. The new permissions model allows you to restrict access to critical information—like costs or risks—ensuring only relevant teams can view or edit it. This ensures secure collaboration while enabling comprehensive analysis and effective decision-making.

The Bottom Line:
Advanced permissions control lets you strike the perfect balance between protecting sensitive data and enabling seamless collaboration. This is a foundational step toward building an even more robust data governance system. Future updates will enhance flexibility and scalability, supporting evolving organizational needs and complex use cases like divestitures and acquisitions.

Focused Investments in Business Process Transformation

A holistic, four-pronged approach to process and architecture.

8. ShiftX Acquisition

Making process modeling more intuitive and connected.

ShiftX built the easiest, AI-powered tool for business process modeling, and we knew it belonged in Ardoq. Their out-of-the-box simplicity and intuitive design make it easy for anyone to get started. By bringing ShiftX into the fold, we’ve unified Enterprise Architecture (EA) and process modeling like never before.

What It Does:
With ShiftX now part of Ardoq, you can link process models directly to the applications, people, and systems they rely on. This means you get a complete, connected view of how processes fit into your organization, all within one platform.

How You’d Use It:
Say you’re trying to optimize a workflow for onboarding new employees. With ShiftX capabilities in Ardoq, you can quickly map the entire process, such as steps for IT setup, HR tasks, and system access. Then, link these steps to the specific systems and teams involved. You’ll see dependencies, identify bottlenecks, and create actionable plans to improve efficiency—all in one place.

The Bottom Line:
The ShiftX acquisition brings intuitive, AI-driven process modeling to Ardoq, empowering you to connect processes with the bigger picture of your organization. It’s another way we’re simplifying complexity and driving smarter decisions. Learn more about our ShiftX Acquisition.

9. Celonis Partnership

Supercharging process mining and operational efficiency.

We partnered with Celonis because our customers asked for more powerful tools to mine and optimize their processes. Celonis delivers world-class process mining and execution management, making it a natural fit to enhance Ardoq’s capabilities.

What This Means for You:
The partnership enables businesses to uncover inefficiencies, identify bottlenecks, and make data-driven decisions to improve operational performance. With Celonis, you gain deeper insights into how your processes are running and where there’s room for improvement—all while staying connected to your Enterprise Architecture in Ardoq.

How You’d Use It:
Imagine your organization is struggling with order processing delays. Using Celonis with Ardoq, you can map out the entire order-to-cash process, pinpoint where delays happen (like approvals or system lags), and identify opportunities to fix them. You can then link these findings directly to your systems, applications, and teams in Ardoq to drive actionable changes.

The Bottom Line:
Our partnership with Celonis gives you cutting-edge process mining tools to complement Ardoq’s EA capabilities, helping you achieve new levels of efficiency and clarity in your operations.

10. SAP Signavio® Integration

Advanced modeling for ecosystems that use SAP® solutions.
We built this integration because organizations that rely on SAP needed better tools to model and optimize processes within their complex ecosystems. Now, Ardoq connects seamlessly with SAP Signavio, making collaboration smoother and process optimization more powerful.

What It Does:
The integration allows you to pull data directly from SAP Signavio into Ardoq, creating a unified platform for modeling, collaboration, and decision-making. It bridges the gap between SAP systems and Enterprise Architecture, enhancing visibility and streamlining workflows.

How You’d Use It:
Let’s say your supply chain is managed in SAP, but you need to understand how it connects to the rest of your organization. With this integration, you can map SAP Signavio processes in Ardoq, linking them to other systems, applications, and stakeholders. This makes it easier to spot inefficiencies, improve workflows, and collaborate across departments without switching platforms.

The Bottom Line:
By connecting SAP Signavio to Ardoq, we’re giving SAP-dependent ecosystems the advanced modeling and optimization tools they need to thrive. It’s a smarter, more integrated way to simplify complexity and drive business success.

11. Ardoq’s Business Process Management Solution

Connect business processes with your Enterprise Architecture for a complete view.
We built Ardoq’s Business Process Management (BPM) solutions because customers needed a better way to align their processes with the broader Enterprise Architecture. Now, you can capture, maintain, and connect your business processes directly in Ardoq, making it easier to understand how everything fits together.

What It Does:
Ardoq’s BPM solution allows you to document and manage business processes while linking them to your Enterprise Architecture. This creates a clear, holistic view of your organization, enabling better decision-making and operational alignment.

How You’d Use It:
Imagine you’re mapping out a customer onboarding process and want to see how it ties to IT systems, applications, and teams. With Ardoq’s native BPM, you can document the entire workflow and link each step to the relevant systems and stakeholders in your Enterprise Architecture. This makes it easy to identify bottlenecks, dependencies, and opportunities for improvement—all in one connected platform.

The Bottom Line:
Ardoq’s BPM solutions bridge the gap between business processes and Enterprise Architecture, giving you the tools to drive smarter decisions and keep your operations aligned with your goals.

New and Improved Integrations in 2024

Combine your tools for a unified workflow.

We know that tools work best when they work together. That’s why we invested in integrations that make Ardoq fit naturally into your existing workflows. These new connections eliminate friction, improve collaboration, and streamline processes across your organization.

What It Does:
With better support for Jira, SAP Signavio, Microsoft Entra, and ServiceNow, you can easily sync data and workflows between Ardoq and these platforms. Whether tracking tasks, modeling processes, managing user identities, or aligning enterprise systems, these integrations ensure everything stays connected.

How You’d Use It:
Say your team uses Jira for project management and Ardoq for Enterprise Architecture. Now, you can integrate the two, linking Jira tasks directly to systems, applications, and processes in Ardoq. This means your architecture updates automatically reflect the status of in-flight projects, keeping everyone on the same page. Similarly, integrating SAP Signavio helps tie process models directly to your broader architecture, improving end-to-end visibility.

The Bottom Line:
These new integrations make Ardoq a seamless part of your workflow, ensuring your tools communicate effortlessly and your processes run smoother than ever. It’s all about reducing friction and driving better collaboration across your teams.

5 New Solutions: Expanding the Out-of-the-Box Library

Simplify complex challenges with new tools for EA success.

We’ve developed five new solutions that build on our existing capabilities in Business Architecture, Architecture Quality, IT Architecture, and Governance, Risk, and Compliance (GRC). These solutions are designed to tackle complex modeling challenges and empower EA teams to deliver better insights to their organizations—saving time, reducing frustration, and driving success. See all Solutions.

1. Technical Debt Management Solution
Purpose: Helps organizations efficiently measure, track, and manage technical debt across their IT estate.
Benefit: Provides a clear framework to identify and prioritize technical debt, ensuring investments are focused on what matters most.
How You’d Use It: Picture managing a legacy application with hidden costs and inefficiencies. The solution highlights where technical debt exists and helps you prioritize fixes, making it easier to plan and allocate resources effectively.

2. Architecture Records Solution
Purpose: Streamlines the documentation of decision records, patterns, compliance assessments, technology standards, and exception requests.
Benefit: Ensures alignment, traceability, and accountability across your enterprise.
How You’d Use It: When your team implements a new technology standard, you can document decisions, track compliance, and create a referenceable record for future audits—all from one solution.

3. Application Risk Management Solution
Purpose: Enables efficient assessment of application risks and supports IT compliance.
Benefit: Simplifies managing application risks, ensuring your organization stays compliant and secure.
How You’d Use It: If you’re onboarding a new application, this solution evaluates its risk profile and highlights potential compliance issues, giving you a clear path to mitigate risks and secure your IT ecosystem.

4. Technology Portfolio Management Solution
Purpose: Catalogs, tracks, and analyzes technology assets to optimize usage, align with business goals, and minimize risks.
Benefit: Helps reduce costs, address vulnerabilities, and guide future investments with clarity and confidence.
How You’d Use It: Imagine you need to assess which technologies in your stack are underperforming or over-budget. This solution maps your entire portfolio, helping you optimize usage and align investments with long-term goals.

5. Business Process Management Solution
Purpose: Simplifies capturing and maintaining business processes, linking them to Enterprise Architecture for better decision-making.
Benefit: Provides a clear understanding of how processes connect to systems, teams, and goals, driving operational alignment.
How You’d Use It: Use this solution to map a critical process like order fulfillment and link it to the supporting systems and teams. You’ll gain a holistic view, helping you streamline the workflow and improve outcomes.

Explore Further

To see these features in action, watch the 2024 Ardoq Wrapped Webinar on-demand for live demos and insights from our product experts. For personalized guidance, reach out to your Customer Success Manager to learn how these updates can transform your workflows.

Cheers to 2024—and even more innovations in 2025!