Business Process Management

Business processes don't operate in isolation. Each process involves many components including, people, systems, integrations, data, and workflows. Ardoq creates links between business processes and these components, helping key decision-makers understand how the business works, and the impact of making changes.

• Capture and maintain business processes and flows
• Understand how business processes connect to business capabilities
• Analyze the impact of changing processes and IT systems
• Enhance strategic and operational decision-making

Gaps between business units, departments, and IT arise from blurry processes, misaligned goals, communication barriers, and differing priorities. Ardoq bridges this gap by answering key questions that help everyone have a shared understanding of business and technology needs.

Key questions include:

• What are the business processes across my organization?
• Which technologies are used to deliver those processes?
• How effective or efficient are my processes?
• Who is responsible for the business processes?
• Which processes deal with sensitive data?

Business process information is often scattered across document systems and mapping tools. IT and architectural information lies in a separate repository or spreadsheets. Arodoq brings these key information sources together into a centralized data platform, providing you key insights and metrics about your business.

• Document processes with key process metadata
• Involve process owners in updating and optimizing process activities for better control and accountability
• Understand what happens if you make process adjustments or are subject to new regulations
• Use Ardoq visualizations, KPI dashboards and future-state modelling to share transformation roadmaps and engage management

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Maintaining process models is one of the biggest challenges of business process management. Ardoq makes it easy for you with several key features:

• Integrate with your choice of Business Process Intelligence tools with out-of-the-box integrations or API
• Import processes using our Excel importer
• Engage process owners and other contributors using with Ardoq Discover, Surveys, and Broadcasts

Learn about our integration with SAP Signavio