ServiceNow

Companies across the globe utilize ServiceNow to centralize their work requests, manage incidents, and coordinate complex IT projects.

When integrated with Ardoq, the combined capabilities provide a holistic view of the IT landscape.

This integration allows for enhanced data accuracy, better visualization of dependencies, and a seamless alignment of IT operations with business objectives.

Integrating ServiceNow with Ardoq empowers organizations to make more informed, strategic decisions, bridging the gap between daily operations and long-term strategy.

Merge ServiceNow and Ardoq data, including personnel, departments, and capabilities. This enriched dataset provides:

• Aggregated technology risks evaluating business products
• Importance rankings of applications through strategic links
• Clear cost breakdowns from underlying architecture
• Performance averages based on supporting technology

Optimize your application and hardware data using Ardoq's custom fields. This enables better filtering, grouping, and visualization, revealing more profound insights. Explore the details of your assets:

• Costs: Consider comprehensive allocated and direct expenses
• Lifecycle: Track stages from initiation to mainstream integration
• Strategic Analysis: Evaluate complexity, market value, alignment, technical robustness, and overall rating
• Operational Data: Review service standards, hosting details, technical review timelines, and maintain contact information

Engage primary stakeholders throughout your organization using Ardoq's Surveys and Broadcasts, unveiling hidden dependencies and shadow IT. Surveys provide a swift method for gathering business and IT portfolio data. Meanwhile, Broadcasts ensure timely communication with the right individuals through dynamic, event-triggered automation.