UMCG: Strategic Decision-Making at Stakeholders’ Fingertips

Supporting Business Change

• Business stakeholders and Enterprise Architects spoke a different language, making alignment over strategic decision-making challenging
• Needed a new way to define departments that gave more scope than business function
• No common program within the architecture practice
• Lacked a method to share patient information regionally

How Ardoq Helped

Out-of-the-box Business Capability Modeling

• Helped define departments strategically, by capability rather than business function
• Identified and managed current and future state gaps 
• Collaborated with stakeholders to build connections and communication within and between departments

Visualizations and Presentations 

• All views are automatically updated
• Identified key visualizations for use in a variety of Presentations to aid stakeholder understanding

Developed their As-Is using Automation

• Gave the team more time to focus on strategic planning instead of data import

Key Outcomes With Ardoq

For the whole organization:

• Better data enabled better strategic decision-making
• Minimized lead time in decisions
• Providing medical care with thorough medical history
• Improved internal communication as shared capabilities are more clearly understood and executed

For the Enterprise Architecture team:

• Saved time by easily adapting visualizations to give each stakeholder a unique story 
• Used business capabilities to drive value, highlighting strategic focus areas
• Delivered value by helping stakeholders see and plan with their capabilities 
• Used naming protocols and convention to develop a common language