The legal industry is facing significant disruption as technology plays an increasing role in the delivery of legal services and new, efficiency-driven entrants compete with traditional law firms. While many still deny the inevitability of change, the award-winning international law firm RPC sees opportunity where others see threat.
By taking a design-led approach to business transformation, it is making innovations in its organizational design and service delivery models, creating a truly 21st century business that supports the needs of a modern workforce while maintaining the very highest standards of client service that the firm is well-known for.
RPC is a leading and award-winning international law firm with offices in London, Hong Kong, Singapore and Bristol.
United Kingdom, Global
To enable its transformation initiatives, RPC is modeling its business architecture in Ardoq to create a central reference point for analysis and design. This includes mapping business capabilities and has a particular focus on cataloguing internal support services and their associated technology, people, and process enablers. Its model also maps the effectiveness of its current resources, plus the interdependencies that exist between them, so that organizational design decisions can be fully assessed for impact and benefit.
By taking an initial focus on internal support services, RPC intends to shift the emphasis from traditional, vertical support departments towards service-orientated, cross-functional teams. Together, these teams will form an agile, scalable platform on which the firm’s client-facing legal and consulting services can flourish.
Concurrently, RPC will use its architecture model to conduct a gap analysis between its current business capabilities and the needs of its lawyers, consultants and clients. The identification of capabilities that are in need of establishment or improvement will provide a powerful steering force for the firm’s future program of investment and innovation.
– Richard Clark, Enterprise Business Analyst, RPC
RPC is a leading and award-winning international law firm, offering a full commercial law service as well as specialist consultancy services to the insurance industry and in-house legal teams. Three time winner of Law Firm of the Year, RPC has offices in London, Hong Kong, Singapore and Bristol. RPC employs around 650 people, including 80 partners and more than 260 lawyers. Its clients range from large multinationals to mid-sized and growth UK corporate firms and other professional practices.
Read more about RPC: https://www.rpc.co.uk/