Bridging IT & Business: Partnership and Key Insights From Celosphere 2024

10 Dec 2024

by Nicholas Boyd

At Ardoq, we're excited to share reflections on our ongoing partnership with Celonis and our recent experience at Celosphere 2024. This journey has been incredibly rewarding, and we're more committed than ever to driving business transformation through innovative collaboration.

Highlights From Celosphere 2024

Celonis is the world leader in process mining, and their annual flagship event, Celosphere, focuses on process intelligence and optimization. It gathers professionals from various industries to explore how data and AI can improve business processes. The event program features workshops, sessions, and networking opportunities, providing practical insights and strategies for driving efficiency and value. 2024’s edition presented over 100 sessions on use cases across various domains, sharing sessions from over 75 Celonis customers, and exciting product innovation reveals.  

We attended Celosphere for the first time this year, and it was a fantastic opportunity for us to engage directly with professionals who were passionate about process optimization and digital transformation. The event was buzzing with energy and filled with insightful discussions with industry leaders and process experts. These interactions reinforced the critical importance of aligning IT and business strategies.

Hearing firsthand about the challenges organizations face and the innovative solutions they're implementing affirmed our belief in the value of our joint offering with Celonis. It's clear that when IT and business collaborate seamlessly, organizations can achieve new levels of efficiency, innovation, and competitive advantage.

Our Strengthened Partnership With Celonis

It was a pleasure to introduce our new partnership and joint Business Transformation solution with Celonis at Celosphere. Our Chief Enterprise Architect Jason Baragry led the packed session. He highlighted how digitization is only exacerbating the communication gap between business and IT and leading to missed opportunities. 

Watch the full session from Celosphere on demand: How to Unlock IT’s Potential With Process Intelligence

In the session, Jason pointed to the accelerated rate of change and emerging technologies, such as AI, increasing the difficulty and complexity of digital change initiatives. This leads to CIOs struggling to visualize where to invest for the biggest business impact.

What are the barriers to better transparency and alignment? Jason highlighted three key issues organizations are struggling with:

  • Lack of adoption: People resisting change and underutilizing technology, which leads to high operating costs and high risk of shadow IT
  • Limited process visibility: A limited understanding of process and business leads to inefficient IT investment 
  • High operational risk: The lack of transparency leads to not understanding the true business impact of any change in technology

These challenges result in a lack of transparency and misalignment in goals and strategy. To overcome them, organizations and CIOs need to have a single, unified view of the organization which will help them understand what has been changed and the impact of that change. 

This is precisely what Ardoq’s partnership with Celonis aims to address.

ardoq celonis partnership

We offer a Business Process Management solution that helps organizations document business processes and process activities and connect them to the Enterprise Architecture. This solution will already help businesses understand, at a high level, the processes in the organization, the technologies used to deliver those processes, which capabilities they enable, and process efficiency.

Our alliance with Celonis represents a significant step forward in uniting Enterprise Architecture and process mining technologies. This partnership means more than a technology integration; it's about fostering a holistic approach that bridges the gap between IT and business, enabling organizations to execute their strategies more effectively.

By integrating Ardoq's dynamic Enterprise Architecture platform with Celonis's market-leading process mining capabilities, we'll provide CIOs and their teams with unparalleled visibility and control over their organizational processes and IT landscapes. The vision for the new joint solution is to create an enhanced digital twin of the organization that will empower CIOs to better align technology investments with the business’ needs. This means IT leaders can confidently align their initiatives with strategic goals, ensuring every investment delivers measurable results. It’s a game-changer for tracking ROI and continuously optimizing to stay ahead.

“CIOs frequently share how challenging it is to measure the business impact of their technology investments. Now they can. Using Ardoq’s enterprise architecture data and Celonis’ process intelligence, CIOs can see in real-time how their business transformation efforts are contributing to the organization's long-term goals and delivering maximum value.”

- Erik Bakstad, CEO and Co-founder at Ardoq

What excites us most is how this integration connects the dots between process performance and the IT landscape. It’s about seeing not just where your applications fit into the big picture but how they actively contribute to business success. By mapping performance metrics against strategic IT investments, we empower organizations to make informed decisions that accelerate performance and create lasting value. At the end of the day, this partnership isn’t just about technology—it’s about helping organizations achieve the outcomes that matter most.

Learn more about our current integration with Celonis

Looking Ahead: The Next Phase of Our Partnership

The insights gained from Celosphere have energized us for the future of our partnership with Celonis. We're dedicated to evolving our integrated solutions to meet the changing needs of the market. Our focus will continue to be on enhancing real-time insights and providing tools that empower proactive decision-making and strategic planning.

Together with Celonis, we're committed to helping organizations navigate their digital transformation journeys with confidence. By bridging the gap between IT and business, we're enabling our clients to achieve operational excellence and drive sustainable growth.

We're grateful for the connections made and the momentum gained at Celosphere 2024. We look forward to continuing our collaborative efforts with Celonis and making a lasting impact on the way businesses operate. The future is bright, and we're excited about the possibilities that lie ahead.

Want to see the Ardoq and Celonis solution in action? Request a demo now.

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Nicholas Boyd Nicholas Boyd Nicholas is a Product Marketing Manager at Ardoq. He is passionate about customer-centric solutions and excited to showcase how Ardoq's business process innovation will bridge the gap between business and IT.
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